KLM temporarily halts ticket sales for Amsterdam flights due to airport chaos

KLM planes are parked at Schiphol airport in Amsterdam, the Netherlands, April 2, 2020. REUTERS/Piroschka van de Wouw

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AMSTERDAM, May 26 (Reuters) – Dutch airline KLM said on Thursday it would largely suspend ticket sales for all flights departing from Amsterdam Schiphol Airport until Monday as the airport grapples with overcrowding due to a lack of security personnel.

Lines at Schiphol, Europe’s third-busiest airport, have often stretched out into the streets in recent weeks, forcing travelers to wait hours to clear security and causing many to miss their flights.

“KLM is holding back ticket sales for flights departing until and including Sunday because Schiphol cannot resolve its security concerns,” KLM spokesman Gerrie Brand said.

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Brand said the ticket sales cap was necessary to accommodate those who missed their flights due to the chaos at Schiphol.

The Dutch branch of the Air France-KLM airline group (AIRF.PA) said it would also offer customers with tickets for flights departing in the next three days the option to change their flight plans.

Schiphol said on Thursday it planned to recruit more security personnel ahead of the summer vacation, while also working with airlines to ensure better flight planning during the busiest weeks.

The airport said it was also in talks with unions over a pay raise for security staff.

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Reporting by Bart Meijer; Editing by Hugh Lawson and Paul Simao

Our standards: The Thomson Reuters Trust Principles.

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